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Customer Support

Coming Soon

This documentation is currently being written. Check back soon!

Overview​

Learn how to build intelligent customer support flows.

Use Case​

Provide instant support and route complex issues to the right team.

Implementation Example​

new ChatBoxSDK({
    apiKey: 'YOUR_API_KEY',
    context: {
        userId: getCurrentUserId(),
        accountType: 'premium',
        lastPurchaseDate: '2024-01-10'
    }
});

Features​

  • FAQ automation
  • Ticket creation
  • Agent handoff
  • Order tracking
  • Knowledge base search

Next Steps​